Jazz Advance is a popular service that allows users to get an instant balance advance when they run low on credit. It’s a convenient way to ensure your communication doesn’t get interrupted when you need credit. However, there are times when you might want to unsubscribe from Jazz Advance, whether it’s to avoid extra charges or simply because you no longer need the service.
What is Jazz Advance?
Jazz Advance is a short-term credit facility offered by Jazz to its prepaid customers. When you run out of balance, Jazz Advance allows you to borrow a small amount of credit, which can be used for calls, texts, and internet data. The borrowed credit is then automatically deducted from your next recharge.
While Jazz Advance provides a quick solution to avoid service interruptions, there are times when you might want to unsubscribe from it. Users may want to stop using the service to avoid additional charges, or perhaps they no longer find it necessary. If you’ve decided that Jazz Advance is no longer the right option for you, the good news is that unsubscribing is a simple process.
How to Unsubscribe from Jazz Advance via USSD Code
Unsubscribing from Jazz Advance via USSD code is a quick and easy method. Follow these steps:
- Open your dialer: Open the dialer or call app where you normally make calls.
- Dial the USSD code: Dial the following code:
*117*3# - Press the Call/Send button: After dialling the code, press the call/send button. You will receive a confirmation message from Jazz confirming the cancellation of Jazz Advance.
- Confirmation message: Once your request is processed, you’ll receive a confirmation that you have successfully unsubscribed from Jazz Advance.
How to Unsubscribe from Jazz Advance via the Jazz World App
If you prefer using the mobile app to manage your subscriptions, you can easily unsubscribe from Jazz Advance using the Jazz World App. Here’s how to do it:
- Open the Jazz World App: First, download and install the Jazz World App from the Google Play Store or Apple App Store if you haven’t already.
- Log in to Your Account: Open the app and log in with your Jazz number or your account credentials.
- Go to the “Services” Section: Once logged in, navigate to the “Services” section of the app. This is where you’ll find all your active subscriptions.
- Find Jazz Advance: In the “Services” section, look for Jazz Advance. You should see a list of your active services.
- Select Unsubscribe: Tap on Jazz Advance and select the option to Unsubscribe or Deactivate.
- Confirm the Unsubscription: The app will ask you to confirm your unsubscription. Confirm your choice, and you will be notified that Jazz Advance has been successfully unsubscribed.
How to Unsubscribe Jazz Advance via Customer Service
If you prefer speaking to someone directly or need assistance with unsubscribing from Jazz Advance, you can contact Jazz Customer Service. Here’s how:
- Call Jazz Customer Support: Dial 111 from your Jazz number to reach Jazz’s customer support team. This is a toll-free call for all Jazz users.
- Request Unsubscription: Once connected to a customer support representative, simply tell them that you want to unsubscribe from Jazz Advance. The representative will process your request.
- Confirmation: You will receive a confirmation message once your unsubscription request has been processed.
- Alternative Contact Options: If you are unable to reach customer support via call, you can also:
- Email Jazz Support: You can email customer support through the contact options provided on their website or app.
- Use Live Chat: Visit the Jazz website or use the Jazz World App to initiate a live chat with a representative.
Conclusion
Unsubscribing from Jazz Advance is simple and quick, whether you use the USSD code, the Jazz World app, or contact customer support. Each method is designed to help you manage your subscriptions and avoid unwanted charges.

