Telenor offers a variety of prepaid and postpaid packages tailored to meet the needs of users across Pakistan—whether it’s for internet browsing, calling, SMS, or social media. Many users subscribe to these packages for convenience, affordability, and to stay connected with friends, family, or work.
However, there may come a time when you need to unsubscribe from an active package. Whether you’re looking to cut down on mobile expenses, switch to another network, or simply don’t need the plan anymore, opting out is often a practical choice.
Fortunately, Telenor makes it easy to unsubscribe using multiple methods. From quick SMS codes to user-friendly app controls and direct customer support, you have complete control over your mobile services.
Method 1: Use Telenor SMS Codes to Unsubscribe Instantly
If you prefer a quick and straightforward way to unsubscribe from your Telenor package, SMS is the easiest method. It doesn’t require an internet connection or smartphone access—just follow these simple steps:
- Open your phone’s Messages app.
- Type the specific unsubscription code for your active package. For general help, you can type UNSUB.
- Send the message to 345 (Telenor’s official shortcode).
- Wait for a confirmation SMS that the package has been successfully deactivated.
💡 Tip: Make sure you’re sending the correct code that matches your active package. For example, UNSUB DAILY might work for daily bundles, while weekly or monthly packages may require different keywords. If the wrong keyword is used, the request might not process correctly.
Method 2: Manage Your Subscriptions Through the Telenor App
The My Telenor App provides a more visual and user-friendly way to manage all your active packages in one place. If you’re using a mobile phone, this method allows you to see detailed usage stats, available bundles, and package durations—making unsubscription even more convenient.
Follow these steps to unsubscribe using the app:
- Download or open the My Telenor App from the Play Store or App Store.
- Log in with your Telenor number.
- Navigate to the “Active Packages” or “My Subscriptions” section from the home screen or menu.
- Find the package you wish to deactivate and tap on it.
- Select the “Unsubscribe” option and confirm the action when prompted.
✔️ One of the biggest advantages of using the Telenor app is viewing all your currently active packages, tracking your remaining balance and data usage, and avoiding unnecessary charges by cancelling expired or auto-renewing plans.
Method 3: Talk to a Representative for Manual Deactivation
If you prefer human assistance or face issues using SMS or the app, you can always unsubscribe from a Telenor package by calling their official helpline.
Here’s how the process works:
- Dial 345 from your Telenor SIM card.
- Follow the voice prompts to select your preferred language.
- Choose the option for package or subscription support.
- Once connected, speak to a customer service representative.
- Provide your Telenor number and the package details you want to deactivate.
- Request the unsubscription of the specific bundle.
📞 This method is especially helpful if you’re unsure which package is currently active or want guidance on avoiding future automatic renewals. The representative will assist you with the correct steps and confirm once the package has been removed.
Telenor All Packages Unsubscribe Code 2025
| Package Name | Unsubscription Code | Method |
|---|---|---|
| All Offers/Packages | SMS “unsub” to 6006 | SMS |
| Smart Tune Service | Dial *230001# | USSD Code |
| Advance Balance (Loan) | Dial 1700 | USSD Code |
| Cricket Alerts Service | SMS “UNSUB” to 5120 | SMS |
| Islamic Alerts Service | SMS ‘UNSUB’ to 5151 | SMS |
| Mobile Academy (Taleem) | SMS ‘Unsub’ to 5224 | SMS |
| Telenor News Alerts | SMS ‘Unsub’ to 6006 | SMS |
| Missed Call Alerts (Weekly) | Dial *345*623# | USSD Code |
| Missed Call Alerts (60 Days) | SMS ‘DMCA’ to 345 | SMS |
| Alert My Caller Service | SMS ‘DAMC’ to 345 | SMS |
| Telenor Drama Station | SMS ‘UNSUB’ to 5300 | SMS |
| Smart Number (Double Num) | SMS ‘Unsub’ to 6300 | SMS |
| Telenor Goonj TV | Dial 1700 | USSD Code |
| Sehat Care Service | SMS ‘UNSUB’ to 6242 | SMS |
| Ilaqai Ganay (Koyal) | SMS ‘UNSUB’ to 5995 | SMS |
| Telenor Teleclips | SMS “Unsub TeleClips” to 8068 | SMS |
Troubleshooting Common Issues
You can call the Telenor helpline at 345 if you encounter unsubscribe issues. They can assist you in deactivating any background services or packages that may be active without your knowledge.
You may also find it useful to explore other Telenor-related topics. For instance, if you’re unsure about your SIM details, you might want to learn how to check your Telenor SIM number. Sometimes, you may even need to delve into how to check unknown Telenor SIM number details for added security or verification. And who doesn’t love freebies? Discover how to get free SMS on Telenor to stay connected without breaking the bank. Stay tuned for more insightful guides on making the most of your Telenor services.
FAQ’s
Can I resubscribe to the same package later?
You can easily resubscribe to the same Telenor package whenever you like. Whether through SMS, USSD, or the My Telenor App, simply select or enter the activation code again. Just ensure you have enough balance before activating the package.
Will I lose remaining data or minutes?
Yes, once you unsubscribe from a Telenor package, any unused resources such as data, SMS, or call minutes will be lost. It’s best to use them before deactivating to avoid wasting them.
How do I know if unsubscription was successful?
After sending the unsubscription request, you’ll receive a confirmation message from Telenor. If you’re using the app, the package will no longer appear under “Active Packages,” confirming that it’s been successfully removed.
Is there a charge for unsubscribing?
No, Telenor does not charge any fee for unsubscribing from a package. However, standard SMS or call charges might apply depending on the method you use (e.g., sending an SMS or calling 345).
