How to Activate Telenor SIM in 2025 – Full Guide

Telenor is one of Pakistan’s most trusted telecom operators, known for its reliable services and wide coverage across the country. Whether you’ve just purchased a new SIM or transferred your number to Telenor, activating your SIM is the first step toward connecting with friends, accessing mobile internet, and enjoying call and SMS bundles.

Required Documents for Telenor SIM Activation

To activate your Telenor SIM, you’ll need the following:

• Valid CNIC
  The Computerised National Identity Card (CNIC) is mandatory for identity verification. Your SIM cannot be registered without it.
• Biometric Verification
  PTA mandates biometric verification via fingerprint scan, which is validated against NADRA records. This ensures that the SIM is registered in your name legally.
• SIM Limit Check
  A single CNIC can have up to five active SIMS across all mobile networks. Ensure you’re within this limit to avoid rejection during registration.

Official Activation Methods

Telenor offers two official ways to activate your SIM card:

a. Retailer Activation

• Visit any authorised Telenor retailer in your area.
• Provide your CNIC and thumbprint for biometric registration.
• Once verified, insert the SIM into your mobile device.
• You’ll receive a confirmation SMS within minutes to a few hours.

b. Franchise or Service Centre Activation

• Visit an official Telenor Franchise or Customer Service Centre.
• Please provide your CNIC and undergo biometric verification.
• The process is faster here and ideal if you have specific account queries or technical concerns.

Activation Steps in Detail

Here’s a quick breakdown of what the activation process looks like:

1. Buy a new SIM from a verified Telenor outlet or franchise.
2. Show your original CNIC to the staff member.
3. Complete the biometric scan using your thumb or finger.
4. Wait for a confirmation SMS from Telenor (usually within 30–60 minutes).
5. Insert your SIM into your mobile phone and restart if needed.

Telenor eSIM Activation

Telenor has gradually begun supporting eSIMs in major cities for digital-ready users.

What is an eSIM?

An eSIM is a digital SIM that is embedded directly into your phone. It eliminates the need for a physical SIM card and allows multiple network profiles on a single device.

Steps to Activate a Telenor eSIM:

1. Visit a Telenor Customer Service Centre with your CNIC.
2. Request an eSIM profile for your mobile.
3. Complete biometric verification as required.
4. You will be provided a QR code.
5. Scan the code using your phone’s settings to activate the eSIM.
6. Wait for the confirmation message and start using your Telenor eSIM.

🔄 eSIM activation is typically available on iPhone, Google Pixel, and select Samsung models.

SIM Activation Benefits

After successful activation, new Telenor customers are often eligible for welcome bundles, which may include:

• Free internet MBs
• Bonus on-net minutes
• Free SMS packages

To claim your bonus:

• Dial *345# or check through the My Telenor App
• You may also receive a confirmation SMS detailing your free offer

🔗 Explore Telenor SIM bundles on MobileKiShop for more offers and package deals.

SIM Safety & Registration Tips

To avoid any misuse or activation delays, keep these security tips in mind:

• Only buy SIMs from authorized dealers or franchises
• Never share your CNIC or fingerprints with anyone other than Telenor staff
• Check your active SIMs via PTA by sending CNIC number to 668

Additionally, download the My Telenor App to:

• View your usage
• Monitor account balance
• Subscribe to packages
• Access digital customer support

FAQs