If you’re stuck with a blocked Telenor SIM and wondering how to fix it quickly, you’re not alone. Whether your SIM was blocked due to inactivity, missed re-verification, or some technical issue, the good news is that you can easily unblock or reactivate your Telenor SIM. In most cases, you don’t even have to visit a service centre — you can often manage it online or through a simple code.
In this guide, you’ll learn why Telenor SIMs get blocked, how to unblock your Telenor SIM online or offline, and how to prevent it from getting blocked again.
Why Does a Telenor SIM Get Blocked?
Before jumping to the solution, it’s important to know why Telenor blocks SIMs:
- Inactivity: If you haven’t used your SIM (calls, SMS, data) for 60-90 days, Telenor may block it.
- Verification issues: Failure to complete biometric verification (BVS) during required campaigns.
- SIM Misuse: Suspicious activities, fraud reports, or misuse can lead to blocking.
- Technical or account issues: Outstanding dues or system errors can also cause temporary SIM blocking.
👉 Tip: Keeping your SIM active by making a call or sending an SMS once a month can prevent this.
How to Unblock Telenor SIM
Here’s the easy, step-by-step method to unblock a Telenor SIM:
1. Use the Telenor SIM Unblock Code
- Dial 345 from any Telenor number.
- Follow the instructions given by the customer service agent.
- They may ask for your CNIC number and SIM number for verification.
There’s no special USSD code like *123# to unblock it automatically — contacting customer support (345) is the official method.
2. Unblock Telenor SIM Online
If you prefer online unblocking, Telenor offers online support through:
- Telenor Website: Visit Telenor Pakistan and use their Live Chat feature.
- My Telenor App:
- Download and log into the app.
- Use the Support/Help section to request reactivation.
Note: Online unblocking usually requires the SIM to be registered on your CNIC.
3. How to Reactivate a Blocked Telenor SIM
If your SIM is blocked but not deactivated permanently, you can reactivate it by:
- Visit the nearest Telenor Franchise or Telenor Sales & Service Centre with your original CNIC.
- Request SIM reactivation.
- They may issue you a new SIM card if the old one was permanently deactivated, but the number stays the same.
Related: How to Deactivate Telenor SIM?
Key Tips to Avoid Future SIM Blocking
To save yourself from future hassle:
- Use your SIM regularly: Make a call, send an SMS, or use mobile data once a month.
- Update biometric verification when requested.
- Avoid misuse or sharing your SIM with unauthorised people.
- Pay any outstanding dues if you are a postpaid customer.
Unblocking your Telenor SIM is simple if you know the right steps. Call 345, use My Telenor App, or visit a franchise — depending on your situation. Always keep your SIM active, verified, and safe to avoid blocks in the future.
Now that you know exactly how to unblock a Telenor SIM, whether online or through direct support, you can stay connected without unnecessary stress!
