The UAE’s Du Daily social data package is a popular option for users who want quick and affordable access to social media apps like WhatsApp, Facebook, and Instagram. For just AED 2, it offers daily data specifically for social platforms. But what if you no longer need it or activated it by mistake?
Whether switching to a different plan or trying to avoid daily deductions, it’s important to know how to stop the package from renewing automatically. Let’s examine the most effective ways to deactivate the Du Daily Social Data Package for AED 2.
Why Deactivate the Daily Social Package?
Here are a few common reasons users want to cancel this service:
- You accidentally subscribed to the plan
- The automatic renewal keeps deducting AED 2 daily
- You want to switch to a weekly or monthly data plan
- You’re using Wi-Fi more and no longer need mobile data
Method 1: Deactivate Using the DU Deactivation Code
The simplest and most reliable method is through Du’s official deactivation code.
To cancel:
- Open your phone’s dialer
- Dial STOP SOCIAL and send it to 1355 via SMS
📩 You’ll receive a confirmation message shortly after the cancellation is processed.
Method 2: Use the DU App (Du UAE App)
If you’re using the Du mobile app, you can manage all your data subscriptions directly.
Here’s how:
- Open the Du App on your phone
- Log in using your mobile number
- Go to “My Subscriptions”
- Look for the Daily Social Data Package – AED 2
- Tap Unsubscribe or Deactivate
✔️ This method works well if you want to review your active plans and control your billing settings.
Method 3: Manage via the Du Website (Self-Care Portal)
If you don’t have the app, you can still manage your subscriptions online.
To use the self-care portal:
- Visit website
- Log in to your account
- Navigate to Manage Services
- Find the daily social data package
- Click Deactivate
💡 You’ll need your Du account login or a one-time password (OTP) sent to your number.
Method 4: Contact Du Customer Support
If you’re having trouble with codes or the app, you can always speak to a Du representative.
- Call 155 from yourDUu number
- Ask the support agent to help you deactivate the daily AED 2 social package
- You may be asked to confirm your number or answer a quick verification question
📞 Customer service is helpful, especially if you have multiple plans active and want help cleaning them up.
How to Avoid Accidental Reactivation
Once deactivated, make sure you:
- Don’t click on pop-up messages or prompts offering social data
- Avoid sending activation codes like “Social” or “2 AED” again
- Turn off any “auto-renew” settings in your Du account if available
📌 Keeping track of your active services ensures you won’t be charged for data you don’t need.
Conclusion
The Du daily social data package is a convenient option for short-term data users, but it can quickly become a recurring charge if left active. Whether you prefer using SMS, the app, or customer support, deactivating it takes just a few steps. Make sure to double-check your active plans regularly to avoid unwanted charges and stay in control of your mobile usage.
