How to Activate Call Forwarding on Du?

Call forwarding on your du mobile number lets you redirect calls to another number, so you never miss important calls. This guide will show you how to activate call forwarding on the du network using your phone settings, USSD codes, and customer service. Follow these simple steps to get started.

How to Activate Call Forwarding on Du Mobile

To activate call forwarding on du (a telecommunications company in the UAE), follow these steps:

1. Using the Phone’s Settings:

1. Open the Phone App: Go to your phone’s dialer or app.
2. Access Call Settings: Tap on the three-dot menu or settings icon (this may vary depending on your phone model).
3. Select Call Forwarding: Look for the “Call forwarding” option.
4. Choose the Type of Call Forwarding:
   • Always forward: All incoming calls will be forwarded.
   • Forward when busy: Calls will be forwarded if you are on another call.
   • Forward when unanswered: Calls will be forwarded if you do not answer.
   • Forward when unreachable: Calls will be forwarded if your phone is off or out of coverage.
5. Enter the Forwarding Number: Enter the phone number you want to forward your calls to.
6. Save and Activate: Save the settings to activate call forwarding.

2. Using USSD Codes:

1. Open the Phone App: Go to your phone’s dialer or phone app.
2. Dial the USSD Code for Call Forwarding:
   • To activate call forwarding: Dial **21*<number># and press the call button. Replace <number> with the phone number you want to forward calls to.
   • Always forward: Dial **21*<number># and press the call button.
   • Forward when busy: Dial **67*<number># and press the call button.
   • Forward when unanswered: Dial **61*<number># and press the call button.
   • Forward when unreachable: Dial **62*<number># and press the call button.
   • To check the call forwarding status: Dial *#21# and press the call button.
3. Confirmation: You will receive a confirmation message indicating that call forwarding has been activated or deactivated.

3. Using du Customer Service:

1. Call Customer Service: Dial 155 for UAE from your du mobile or +971 55 5678155 for overseas.
2. Follow the Instructions: Speak to a customer service representative and request call forwarding activation. Please provide them with the necessary details, such as the number to which you want to forward your calls.

These steps should help you activate call forwarding on your du mobile number. If you encounter any issues, contacting du customer support directly is recommended.

You may also like to read canceling call forwarding on du or changing call forwarding number.

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