How to Activate Conference Call in Du?

To activate conference call service on du, follow these steps:

For Postpaid Customers:

1. Activation:

   • Call du Customer Care at 155 (from your du number) or 800 155 (from any other number).
   • Request to activate the Conference Call service.
   • The customer care representative will guide you through the process and confirm once the service is activated.

2. Using the Service:

   • Make a call to the first participant.
   • Once connected, put the call on hold by pressing the “Hold” button.
   • Dial the number of the second participant and wait for them to answer.
   • Once connected, press the “Merge” or “Conference” button to join both calls together.
   • Repeat the steps to add more participants if needed (up to a certain limit as defined by du).

For Prepaid Customers:

1. Activation:

   • Call du Customer Care at 155 or visit any du retail outlet.
   • Request to activate the Conference Call service for your prepaid line.
   • Follow any instructions provided by the customer care representative.

2. Using the Service:

   • Make a call to the first participant.
   • Once connected, put the call on hold by pressing the “Hold” button.
   • Dial the number of the second participant and wait for them to answer.
   • Once connected, press the “Merge” or “Conference” button to join both calls together.
   • Repeat the steps to add more participants if needed (up to a certain limit as defined by du).

Notes:

• Ensure your phone supports conference calling.
• Charges for conference calls may vary depending on your plan and the duration of the calls. Check with du for the latest rates.
• If you face any issues, contact du customer care for further assistance.